April 17. 2013 THE VILLADOM TIMES I • Page 11 Borough’s website rated second best in New Jersey services,” said Kathryn Kloby, director of the Monmouth University Graduate Program in Public Policy. “Efforts to incorporate technology into public sector service delivery and public interaction need to be supported in order to promote best practices statewide.” Patrick Murray, director of the Monmouth University Polling Institute, added, “Websites are probably the single most important tool for citizens to find local information. According to a poll we conducted in 2011, Garden State residents are far more likely to visit a municipal website than to call or write a town official.” Web team members in Franklin Lakes include Franklin Lakes Borough Administrator Gregory Hart, Tax Assessor Secretary and Assistant to the Borough Administrator Lynette Sidoti, and Deputy Tax Collector Meena Sivakumar. According to Hart, this award was the culmination of a comprehensive research project that analyzed 540 municipal websites in New Jersey based on availability of (continued on page 19) Franklin Lakes Web Team members: Tax Assessor Secretary and Assistant to Borough Administrator Lynette Sidoti, Borough Administrator Gregory Hart, and Deputy Tax Collector Meena Sivakumar. by Frank J. McMahon The Monmouth University Polling Institute and Graduate Program in Public Policy has rated the Franklin Lakes website as the second best in the State of New Jersey. The announcement was made at an awards ceremony held at Monmouth University. The ceremony was held to recognize municipalities that demonstrate best practices in using their websites to inform and engage residents. The top rating went to Monmouth County’s Middletown Township. “Municipal websites can be critical tools to inform and engage the public while creating efficiencies in the provision of public